Office hours are from 8:00 am until 10:00 pm: In the event someone has issues such as locking yourself out of your room after hours ring the office doorbell once for assistance. We live on site and may be available. If checking out before office hours guests may drop keys through slot in office door. Valid identification and credit card are required at checkin: Legal Identification corresponding with a valid method of payment must be presented upon checkin. Reloadable type cards (ie: gift and tax refund cards) are not accepted. All occupants of any room or cabin must be accounted for: Any occupant not set forth at the time of check-in and not accounted for before leaving may put the booker in violation of state statute 14-110 (defrauding an innkeeper). Pets are not allowed: Service animals are allowed in motel rooms per A.D.A. regulations but must be well behaved and not aggressive toward guests or other animals. Handlers are responsible for pet related damages including "toileting" mishaps per A.D.A. regulations. Smoking is NOT allowed in any rooms or cabin: Smoking is not allowed in any indoor space including but not limited to motel rooms, cabin, offices, storage, utility rooms and garages. Anyone smoking inside will be ejected from the property and charged a fee for smoke abatement. Smokers are expected to be considerate of other guests. Checkin is from 2:00 pm until 10:00 pm: Late check can be arranged in advance but in cases where you just run late the office doorbell rings in our bedroom. Please just ring it once (so you don't wake the children) and give us time to get to the office. Early check in is subject to availability. Checkout Is 11:00 am: Late checkout is rarely available due to the time required to properly clean rooms. Cancellation policies: ROOMS: Cancellation free of fees may be made until 48 hours before scheduled arrival. When cancellation is within 48 hours of arrival fees equal to the rate of the first night will be charged. In the instance of a no-show fees equal to the rate of the first night will be charged and the remainder of the reservation will be cancelled. CABIN: We charge the full price of any cabin reservation at the time of booking. Cancellation free of charges may be made until 30 days before arrival and a refund will be processed. Cancellations made within 30 days of arrival will forfeit the entire cost of the reservation less cleaning fees and taxes as a cancellation fee. GROUPS: Groups may cancel until 30 days prior to arrival without fees. Cancellations within 30 days of arrival will be responsible for the entire price of the reservation. Modifications within 30 days of arrival such as check in and check out dates must be approved by Two Rivers Lodge. Modification to number of rooms (ie, indeviduals wanting to cancel) within 30 days of arrival will be subject to cancellation fees ranging from one night to the entire price for that room which will be determined by Two Rivers lodge. Alcoholic beverages: Adult beverages are permitted as long as those partaking maintain a respectful and responsible demeanor. Anyone exhibiting drunken behavior will be removed from the property. This is a family oriented business. Glass containers are not allowed in the pool area. Minimum age required 25: The person responsible for the reservation and room must be at least 25 years of age. Locals Are Not Allowed On The Property: Persons who domicile within 45 miles of this property are not allowed on this property without the property owner's advance permission. Security & Surveillance: We live on site and maintain constant security and surveillance for your protection and ours.